By leveraging Data 360 and Agentforce, Erajaya is now able to unify customer data and deliver hyper-personalized, omnichannel engagement at scale—reaching over 18 million customers across its ecosystem.

Proud that PT Blend Media Kreasi plays a role as the implementation partner in this transformation journey 🤝

🔗 Read more:

https://www.salesforce.com/ap/news/press-releases/2026/03/10/erajaya-manfaatkan-solusi-salesforce-untuk-hadirkan-pengalaman-pelanggan-yang-personal-dan-terintegrasi-bagi-18-juta-pelanggan/✨